Read a book. Enjoy a cup of coffee. Connect with others. In the Living Room our overnight guests enjoy many advantages of a lounge - and a very unique service concept. It is the heart of the hotel, the residence of the Personal Assistants. Whether it's a last-minute restaurant reservation, concert tickets that are already sold out, individual transfers or  tailor-made leisure activities. Shannon Gilbert and her team look after our guests before and especially during their stay. Knowing the key addresses and preferences of their guests, they take care of everyone with charm and discretion.